Shipping & Ordering

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Shipping Policy

• Orders are processed and shipped within 5 business days of receipt of order, depending on product availability. During holiday peak shipping periods, deliveries may take longer.

• U.S. orders are shipped via USPS Priority Mail (2-3 day delivery).

• For expedited processing and shipping, email or call 1-855-256-3669 for rates.

 

International Shipping

• For international orders, email or call 1-855-256-3669 for rates.

• Also note that your order may be subject to duties and taxes that are levied once your order reaches your country. If incurred, these charges must be paid before your package will clear customs.      Ideal Aloe LLC.  has no control over the imposition of these duties and taxes, and you are responsible for paying them to receive your package.

 

Payment Methods

• We accept Visa, Mastercard, Discover, American Express, and Paypal.

• Personal check or money order: we are happy to process your order via mail. Send your payment, along with a letter which includes your name, address, telephone number, and the products you wish to order to our mailing address.

 

Sales Tax

• We are required by law to charge sales tax and tax shipping charges on orders being shipped to Florida addresses.

 

Maximum Purchase Policy

• Orders on IdealAloe.com must be limited to no more than 3 units of any one item, and first order totals may not exceed $500.

 

Order History

• If you have a Ideal Aloe account, you can view orders you have placed by logging in at My Account and clicking on the ‘Your Order History’ link.